To report a fault or emergency resulting from your electricity supply, you will need to contact the distributor who manages the electricity poles and wire network in your area.
Enter in your post code below to find the contact details for the distributor in your area.
*Postcode: *Indicates mandatory field. Note: PO Boxes are not valid postcodes
For major incidents where there is risk to life or property, call 000.
TRUenergy supplies gas and electricity to residential and business customers. We retail energy in Victoria, South Australia, New South Wales, ACT and Queensland.