Faults and Emergencies

If you have experienced an outage at your property you need to contact your local distribution company.

To find out who your local distributor is, please enter your post code below

*Postcode:

*Indicates mandatory field.
Last updated: (13/03/2012) Contact details of local distributors are subject to change.







For major incidents where there is risk to life or property, call 000.

To report a fault or emergency resulting from your electricity supply, you will need to contact the local distributor who manages the electricity "poles and wires" network in your area.
If you have a recent bill handy, you will also find the details of your local distributor featured on the front page of the bill.

TRUenergy supplies gas and electricity to residential and business customers. We retail energy in
Victoria, South Australia, New South Wales, ACT and Queensland.