Contact Us
For general enquiries you can call us, or complete our online enquiry form.
If you wish to call us, our customer service hours are Monday to Friday from 8am until 6.30pm (AEST) (closed on national holidays).
Account enquiries and quotes 133 466 or
+61 3 9422 2968 (if you are calling from overseas).
Faults and emergencies 133 466
If you are building a new or renovating an existing property and require a meter installation, please call us on:
Electricity 1300 137 473
Gas 1800 818 378
Useful Numbers
TRUenergy electricians
131 898
Gas appliance repair and maintenance 132 170
Interpreter service 131 450
TTY (Hearing Impaired Service)
1300 368 536
Life Support enquiries 133 466
