Contact Us

For general enquiries you can call us, or complete our online enquiry form.

If you wish to call us, our customer service hours are Monday to Friday from 8am until 6.30pm (AEST) (closed on national holidays).

Account enquiries and quotes 133 466 or
+61 3 9422 2968 (if you are calling from overseas).

Faults and emergencies 133 466

If you are building a new or renovating an existing property and require a meter installation, please call us on:

Electricity 1300 137 473

Gas 1800 818 378

Useful Numbers

TRUenergy electricians
131 898

Gas appliance repair and maintenance 132 170

Interpreter service 131 450

TTY (Hearing Impaired Service)
1300 368 536

Life Support enquiries 133 466

 

TRUenergy supplies gas and electricity to residential and business customers. We retail energy in
Victoria, South Australia, New South Wales, ACT and Queensland.