How To Read Your Bill

We have put together some information to help you with your energy bills. Should you need further assistance or require your bills to be issued in a large print format please call us on 133 466 Monday to Friday between 8.00am and 6.30pm AEST.

Having trouble understanding your bill?

If you need help understanding your bill, take a look at our energy bill guide.

Estimated Bill?

If you think your bill may be estimated, but you're not sure, or if you'd like more information on estimated bills, we can help.

Feel your account is high?

If you feel that your account is higher than it should be, or that your usage has increased, take a look at the various reasons why you may have received a high bill.